Dialogue and Development Workshops | The Medical Spa Show

AIA Advanced Cadaver Course

Safe injections come from a deep understanding of facial anatomy. The AIA Cadaver Training at MSS provides classroom education on anatomy paired with practical exposure to the various layers of the face via cross-sectional dissection. The didactic education and the cadaver lab are led by Chris Surek, DO, FACS, one of the foremost anatomists in medical aesthetics.

Through dyed filler injections followed by hands-on dissection, you’ll see exactly how injectable product interacts with structures and vessels in the face.

Attendees will also receive a complimentary copy of Dr. Surek's book, Facial Volumization: An Anatomic Approach.

Sign up today to increase your knowledge and become the safest injector you can possibly be.

AIA Cadaver Training at the Medical Spa Show has been approved for 7 AMA PRA Category 1 Credits™ of continuing medical education. See full CME information.

See full course information.

Agenda

07:00:00 - 07:30:00 - Breakfast

07:30:00 - 08:10:00 - Global Approach to Facial Anatomy for the Injector

08:10:00 - 08:40:00 - Facial Assessment for the Injector

08:40:00 - 09:35:00 - Anterior Midface – Facial Vasculature/Pyriform Injections

09:35:00 - 09:50:00 - Lateral Midface – Cheek Projection and Tear Trough

09:50:00 - 10:35:00 - Temple, Forehead, and Peri-Orbital Rejuvenation

10:35:00 - 11:15:00 - Anterior and Posterior Jawline

11:15:00 - 12:00:00 - Lunch | Sponsored by Galderma

12:00:00 - 15:00:00 - Hands-On Cadaver Lab

15:00:00 - 16:00:00 - Optional Additional Lab Time with AIA Faculty

Breakfast

Description coming soon!

Agenda

Agenda coming soon!

Bridging the Divide: Conversations on Controversial Issues

The medical aesthetic industry is full of opinions, beliefs and outlooks that don't always agree. Attend the two panels in this track to learn both sides of the issues and decide where your beliefs fall in the controversy.

Agenda

09:00:00 - 10:00:00 - PANEL: When Is It Right to Say "No." Topics: Addressing self-injecting patients, managing difficult cases, and navigating treatments outside your comfort zone. Panelists: Kim Burke, APN, FNP-C; Julie Bass Kaplan, FNP-BC, CANS; Sara Cole, RN; Grace McLaurin DMSc, PA-C

10:30:00 - 10:45:00 - Break

10:45:00 - 11:45:00 - PANEL: Conformity and Consumerism. Discussion: When should medical professionals prioritize ethics over financial incentives in aesthetic practices? Where do you draw the line? Panelists: Leslie Fletcher, NP-BC; Johnny Franco, MD; Kate Dee, MD; Kacie Avey RN, CANS

Elevating Sales Mastery and Game-Changing KPIs

This comprehensive session merges the art of effective patient consultations with the power of data-driven decision-making to drive exponential growth in your medical aesthetic practice. Discover proven strategies to enhance consultations, build trust, handle objections and align treatment plans with patient goals to foster long-term loyalty and retention. Simultaneously, master the essential KPIs that optimize financial health, patient acquisition and operational efficiency. Learn to forecast success, refine strategies in real time and create a scalable framework that increases patient satisfaction, loyalty and revenue for sustainable practice growth and profitability.

Agenda

Agenda coming soon!

Front Desk Fundamentals: Creating Positive Experiences

Outstanding patient-handling skills are something that that every aesthetic practice, without exception, needs to master. Join industry experts who will cover the fundamental components of what matters most at your front desk, from understanding patient expectations via how to create a good impression to the non-negotiables in compliance and the often-forgotten key performance indicators to measure servicing and staff success. This is the perfect course to up-skill your patient service superstars, nurture confidence-building and lay a foundation of excellence at your front desk.

Agenda

09:00:00 - 09:25:00 - Understanding and Meeting Patient Expectations. Speaker: Kara McClanahan, Aesthetic Practice Partners. Providing a positive front desk experience begins with understanding patient expectations. In today’s competitive landscape, 53% of patients demand the same level of service from you as any other retail experience. Patients are seeking Ritz Carlton. They want you to be Nordstrom.

09:25:00 - 10:00:00 - Director of First Impressions. Speaker: Katie Martin. Don’t underestimate the importance of a good first impression. There is an art to hospitality, and it often isn’t “entry level.” Here, we discuss who to hire, how to train, and why your team should always reflect your mission, vision, and values.

10:00:00 - 10:30:00 - Retaining Quality Employees and Fighting Burnout. Speaker: Robin Ntoh

10:30:00 - 10:45:00 - Break

10:45:00 - 11:15:00 - Intake Forms and Compliance. Speakers: Brad Adatto & Michael Byrd. Upholding safety and compliance practices at your front desk will create a positive experience for you as a business owner. Take a compliance tour through the non-negotiables—demographic, health history, HIPAA, photo consent, finance, and credit card policy forms.

11:15:00 - 11:45:00 - Front Desk KPIs. Speaker: Kirstie Jackson, AmSpa. We talk a lot about financial KPIs, but what about our administrative ones? To know if your front desk team is successful, you need to track and measure important metrics. In this session, we demystify front desk statistics and explore how you can use them to reward your team while improving standards of interaction.

What Would YOU Do? Clinician vs. Clinician

With so many treatment options on the market, the road to cosmetic improvement is often not linear and depends on the tools and skills at your disposal. Clinician vs. Clinician brings together two top aesthetic providers to showcase their expertise in presenting a personalized and impactful cosmetic care plans for an identical patient problem. The winner will be chosen by the audience. These sessions are designed to demonstrate there is no one way to be excellent and share possible new ways to approach common cosmetic requests or complaints.

Agenda

09:00:00 - 09:25:00 - Correction of Facial Melasma | Case: A female patient in her 30s with Fitzpatrick Type 2 skin. She is not currently pregnant. Molly Bailey, PA-C vs. Gilbert Saenz, MPAS, PA-C

09:25:00 - 10:00:00 - Helping a Bride Look Her Best | Case: A 35-year-old female preparing for her wedding in 18 months. No set budget. Sheila Barbarino, MD, FAAO, FAACS, FACS vs. Georgia Cirese, RN, CANS, CLT

10:00:00 - 10:30:00 - Optimizing Results with One Vial of Tox | Case: Where would you place a single vial of tox for the best outcome? Leslie Fletcher NP-BC vs. Katie Martin PA-C

10:45:00 - 11:15:00 - Facial Balancing on a Budget | Case: A patient in her 20s with a maximum budget of $1,500. Kim Burke APN, FNP-C vs. Grace McLaurin DMSc, PA-C

11:15:00 - 11:45:00 - Addressing Lower Face Laxity | Case: A patient seeking a more defined jawline and complaining of lower face laxity. Julie Bass Kaplan FNP-BC, CANS vs. Sara Cole MSN, AGACNP-BC, CANS