Front Desk Fundamentals: Creating Positive Experiences

Outstanding patient-handling skills are something that that every aesthetic practice, without exception, needs to master. Join industry experts who will cover the fundamental components of what matters most at your front desk, from understanding patient expectations via how to create a good impression to the non-negotiables in compliance and the often-forgotten key performance indicators to measure servicing and staff success. This is the perfect course to up-skill your patient service superstars, nurture confidence-building and lay a foundation of excellence at your front desk.